We’ve all been there… we’re trying to remotely help a student or coworker problem-solve a technical issue, but we can’t see their screen! These new e-learning territories have opened up a whole new realm of possible problems we may need to solve from afar.
We’d love to hear from our community educators and librarians how they tackle the distance. Is screen-sharing possible or always the best solution? Are you able to imitate exactly what they see and click?
What other methods have you used to help your students during this time?